Why should I use a Password Manager?


Using a password manager like NordPass offers several benefits for enhancing your online security:


1.    Unlimited Password Storage: NordPass allows you to save as many passwords as you want, ensuring all your accounts are securely managed in one place.

2.    Strong, Unique Passwords: It generates strong, unique passwords for each of your accounts, protecting you from hackers and unauthorized access.

3.    Secure Password Sharing: NordPass enables secure sharing of passwords with trusted contacts.

4.    Data Breach Monitoring: It alerts you if any of your passwords are compromised in a data breach.

5.    Password Health Checks: NordPass assesses the strength and security of your existing passwords, helping you identify weak ones.

6.    Multi-Factor Authentication (MFA): You can enable MFA for an extra layer of security.

7.    Biometric Logins: NordPass supports biometric authentication (such as fingerprint or face recognition) for convenient access.

8.    Emergency Access: You can set up emergency access for trusted individuals in case you’re locked out of your account.



How do I add a personal account to NordPass?


If you wish to add your Personal account you can do so by clicking on your Profile Icon>Switch account>Add another account. Click on 'create an account' and complete the process where you will create another master password for this account.

Once created contact the Onboarding team to activate your premium account.



How do I export my LastPass passwords and import them to NordPass?


Please see the attached PDF guide on how to export your passwords from LastPass and import them to NordPass.




Do I need to set up Multi-Factor Authentication (MFA)?


Yes, this will be a necessary step to complete to enforce better security on your account. Please visit Multi-Factor Authentication (MFA) on how to register for MFA if you have not done so already.


To enable this through the App, click on the + symbol on your Authenticator App and add 'Work or School account'. You can then scan the QR code or enter the code shown into your App.




Master Passwords and Recovery codes:


Information on Master passwords and recovery codes can be found through the NordPass support link below:


https://support.nordpass.com/hc/en-us/articles/360008851138-Setting-the-Master-Password


https://support.nordpass.com/hc/en-us/articles/360002445318-What-is-a-Recovery-Code-and-why-it-s-important


https://support.nordpass.com/hc/en-us/articles/360002376557-How-to-generate-a-new-Recovery-Code