RCPI Help Centre

Kaizen name Change to risr 1

• Kaizen is changing it's name to risr

3D Secure and Strong Customer Authentication Online Payments 2

• 3D Credit Card Security Changes
• Strong Customer Authentication for Online Card Payments

Account Management and Login FAQ 0

Creating an RCPI Account 3

• Create a New Account with the Microsoft Authenticator app
• Create a New Account (using Social Account)?
• Creating an RCPI account with Email

Account Management 8

• How do I reset my password (WITH access to my email)?
• How do I reset my password (WITHOUT access to my email)?
• How do I edit my profile?
• How do I change my email address?
• Why do I need to verify my email address?

View all 8

Multi Factor Authentication (MFA) 7

• What is Multi-Factor Authentication (MFA)
• Setting up Muti-Factor Authentication (MFA)
• How do I log in to RCPI with MFA?
• How can I reset my MFA method?
• Are the Authentication Apps Free?

View all 7

General Account Information 2

• What is the IAM Login experience
• Who do I contact if I am having issues logging in?

Editing your RCPI account details 0

Connecting to Eduroam 6

• Welcome to Eduroam for RCPI
• Is Eduroam Safe to Use?
• How to set-up Eduroam (Android/iOS/Windows/Linux)?
• How to set-up Eduroam (MacOS)?
• How to set-up Eduroam (ChromeOS)?

View all 6

RCPI Guest Wi-Fi Service 1

• Access to RCPI Guest WiFi

Eduroam Security 0

Trouble Shooting Access to Eduroam 0

Access to RCPI Guest WiFi 0

New RCPI Website 2

• Accessing Online Services on New Website
• Logout Website

(NIAC) National Immunsation Advisory Committee 0

Examinations Cancellation Policies 1

• ​RCPI » Cancellation and Policies and Procedures

Examinations Calendar Opening and Closing Dates for Applications 2

• Examinations Calendar Opening and Closing Dates for Applications
• Examinations Fees

What Location for Exam should I select? 0

Remote Invigilation 1

• Remote Invigilation

Changes to Entry MRCPI Part II Obstetrics and Gynaecology Criteria From March 2022 1

• Changes to Entry Criteria MRCPI Obstetrics and Gynaecology Part II Written

MRCPI Application Queries 2

• MRCPI Exam Application Queries
• Examinations Calendar - Opening and Closing Dates for Examinations Applications

Who can attest a Qualification for Me? 1

• Who can attest a Qualification for Me?

Examination Format Queries 1

• Exam Format Queries

Examination Results 1

• Examination Results

Unsucessful Payments 1

• Unsucessful Payments

Successful Applications and Interviews 0

BST Swaps and Certification 3

• How do I get my BST Certification?
• If a Trainee is seeking BST certification ahead of application for HST, but is missing mandatory courses:
• BST Official Swap Request

Applying for Basic Specialist Training 1

• Acronyms Used within RCPI

Applying for Higher Specialist Training 0

Browser and Compatibility For risr (Kaizen) 1

• Browser and Compatibility

ePortfolio risr (Kaizen) for Trainees 15

• Kaizen name change to risr
• risr (Kaizen) Video Guide for Trainees
• risr (Kaizen) will no longer be available on IE from 1st July 2020
• How to Create a risr (Kaizen) short cut
• Accessing your new ePortfolio for the first time

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Using the OBE Curriculum 4

• Using the OBE Curriculum - Guidance for BST Trainees
• Using the OBE Curriculum - Guidance for BST Trainers
• Using the OBE Curriculum - Guidance for HST Trainees
• Using the OBE Curriculum - Guidance for HST Trainers

Less Than Full Time Training 1

• Less Than Full Time Training FAQs

SDR 1

• Specialist Division of the Register

SPSS (Statistics Package for the Social Sciences) 1

• Statistical Package for the Social Sciences (SPSS) Access

FAQ Courses 1

• FAQ Courses

How do I access recorded Courses 1

• How can I access recorded Courses

How do I obtain my certificate of attendance 1

• How do I obtain my certificate of attendance

I have booked a course how do I access the link? 1

• I have booked a course how do I access the link?

I have missed the workshop section of the course can I still get my certificate 1

• I have missed the workshop section of my course can I get my certificate

Payment 5

• How do I know how much I need to pay?
• How do I pay for my Course/Event?
• How do I pay my subscriptions?
• I think I’m being charged an incorrect fee
• Paying using CPD-SS Voucher Code

Brightspace 1

• Brightspace

Quality Improvement (Education Dept.) 0

BST Taught Programme 1

• BST Taught Programme FAQ

HST Taught Programme 1

• HST Taught Programme FAQs

Events 3

• FAQ Events
• When I book my Event where can I access the event?
• When accessing my event were will my verification code be sent?

How do I login to my event 3

• Verification Code
• Where is the link to Login?
• How to Join Session?

Access event recordings 1

• How do I access Event Recordings in Cvent?

Understanding Professional Competence 7

• What is Professional Competence?
• What must I do to meet Professional Competence requirements?
• I am enrolled on a Professional Competence scheme, what's next?
• What PCS information will the Medical Council ask about?
• I am new to medical practice in Ireland, what do I need to know?

View all 7

New MPC Framework commencing 1 May 2025 11

• Annual Requirements from 1 May 2025
• Key Responsiblilities for doctors, employers and scheme operators
• What constitutes Engaged in the Practice of Medicine?
• I am engaged in the practice of medicine, what must I do every year?
• I am not engaged in the practice of medicine, what must I do every year?

View all 11

Do you need to enrol? 8

• Do I need to be enrolled on a Professional Competence Scheme?
• I'm in training, do I need to enrol on a Professional Competence?
• I'm on leave, do I need to enrol on Professional Competence Scheme?
• I'm retired, do I need to enrol on a Professional Competence Scheme?
• I don't see patients, do I need to enrol on a Professional Competence Scheme?

View all 8

Professional Competence Fee 7

• How much is enrolment/renewal on a Professional Competence Scheme?
• What are the bank regulations for online payments?
• Can I pay my Professional Competence fee by direct debit?
• Can I pay my Professional Competence fee by invoice?
• Can I pay my Professional Competence fee over the phone?

View all 7

Enrolling on a Professional Competence Scheme 11

• Enrol on a Professional Competence Scheme
• I am on the General Division, what Scheme do I enrol in?
• I am on the Specialist Division, what Scheme do I enrol in?
• Apply to enrol on the Faculty of Occupational Medicine General Division Scheme
• Apply to enrol on the Faculty of Paediatrics General Division Scheme

View all 11

Renewing your Professional Competence Enrolment 2

• Ready to renew for 2025-2026?
• What happens if I do not renew my enrolment on a Professional Competence Scheme?

Planning CPD 5

• Planning CPD
• Key items to consider when planning your CPD activity
• How to gather 5 CPD credits for Planning CPD
• How to get 1 CPD credit for peer review with a colleague
• How to get 1 CPD credit for end of year Plan review

Practice Review 11

• What is Practice Review?
• Example Practice Review Activities
• Practice Review Resources
• Do I have to conduct a Practice Review every year?
• Example Practice Review Activities - Medicine

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Work-Based Learning 9

• What is Work-Based Learning?
• Example Work-Based Learning activities
• Evidence for work-based learning
• Example Work-Based Learning Activities - Medicine
• Example Work-Based Learning Activities - Obstetrics and Gynaecology

View all 9

Accredited Continuing Education (CE) 10

• What is Accredited Continuing Education (CE)?
• Example Accredited CE activities
• Evidence for Accredited CE
• An activity I participated in was not accredited
• Example Accredited CE Activities - Medicine

View all 10

Ways to gather CPD Credit 12

• What is Continuing Professional Development (CPD)
• What CPD opportunities are offered by RCPI?
• How do I calculate CPD Credits?
• Can I claim CPD credit for online learning?
• Can I claim CPD credit for Examining?

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Annual Statements 6

• What is an Annual Statement?
• Why do I need an Annual Statement of Participation?
• When are Annual Statements issued?
• Why is there no “Verified” tick on my Annual Statement?
• I updated my ePortfolio but my Annual Statement hasn't changed?

View all 6

Using CPDValet for Professional Competence 27

• What is CPDValet?
• How to access CPDValet for Professional Competence
• Getting Started with CPDValet for Professional Competence
• CPDValet - videos for web
• CPDValet - videos for mobile app

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What to do if you are absent from practice 6

• What to do if you are absent from practice
• Protocol for doctors returning to work after a period of illness
• Protocol for doctors returning to work after a period of absence
• Sabbatical or extended leave and Professional Competence
• How to record an Absence from Practice

View all 6

Annual Verification 3

• What do I need to know about the Annual Verification Process (AVP)?
• How does the Annual Verification Process work?
• What must I do if I am selected for verification?

Professional Competence and GDPR 3

• General Data Protection Regulation and Medical Practice Guideline
• How long should I keep my Professional Competence records?
• Historic Data - What happens?

Downloading your old data from risr 4

• How to download your data from risr (Kaizen)
• How to download your evidence documents from risr/(Kaizen)
• How to download reports from risr/ (Kaizen) for Professional Competence
• How to download an individual form from risr(Kaizen) for Professional Competence

About CPD Approval 16

• What is Continuing Professional Development (CPD)
• What is External CPD?
• What is a typical educational activity?
• What is the role of a Medical Organiser
• When should I apply for CPD Approval?

View all 16

What is eligible for CPD Approval and what is not? 10

• What types of educational activity are eligible for approval?
• How do I know if my educational activity is eligible for CPD approval?
• Is a live webinar eligible for approval?
• Does an online course attract CPD credit?
• What activities do not require CPD Approval?

View all 10

CPD Approval and Industry Sponsorship 4

• Is your educational activity sponsored?
• What do I do if my event is organised by or on behalf of an Industry Sponsor?
• Download a Conflict of Interest Disclosure Form
• RCPI Policy Industry Sponsorship and Support

How to apply for CPD Approval for your educational activity 7

• Am I ready to apply?
• What must I include with my application?
• Complete an application form for CPD approval (required)
• Include a Medical Organiser Declaration (Required)
• Download and complete a Remittance Advice Form for your CPD assessment fee

View all 7

After Approval - what you need to do 6

• Provide evidence of participation in your educational activity
• What about the presenters/speakers at my event?
• Submit a Post Event Report
• Material to keep after CPD approval
• What must I do if there are changes after approval has been issued?

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CPDSS 1

• CPD-SS

How do I Pay? 5

• How can I pay my subscription?
• When is my annual subscription due?
• I have not paid my annual Membership fees – will my Membership continue?
• How do I know how much I need to pay?
• Can I pay monthly?

Benefits and Services of Membership and Fellowship 3

• Benefits of Collegiate Membership
• Benefits of Fellowship
• How do I avail of the Student Leap Card?

Unsucessful Online Payments 1

• Unsuccessful Online Payments

Multiple Subscriptions 6

• I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?
• I have College Fellowship (FRCPI) and Membership of the Institute of Obstetricians and Gynaecologists – how has my subscription bill changed?
• I have a College Fellowship (FRPCI) and a Faculty Membership – has my subscription changed?
• I have multiple Faculty Fellowships but not a College Fellowship (FRCPI) – has my subscription changed?
• Dual Subscription Changes for FRCPI: will this affect my Faculty Fellowship(s) or Institute Membership?

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Discounts on Subscriptions 4

• Do I receive a discount if I’m retired?
• Do I receive a discount if I live overseas?
• I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?
• I am retired and I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?

Contact Membership Department 2

• I have a question about my Membership/Fellowship fee
• How do I contact the Membership Department?

Subs & Membership Questions 6

• My Collegiate Membership has lapsed – how do I renew it?
• Can I request a letter confirming my RCPI Membership or Fellowship?
• How do I update my contact details?
• Do I have to pay my annual Membership or Fellowship fees in order to access benefits and services?
• Who can claim their subscriptions fee back?

View all 6

Cancel Subscription 2

• How do I cancel my Collegiate Membership?
• How do I cancel my Fellowship?

How to Become a Fellow 1

• Fellowship Nomination

Fellowship Admission Forms 1

• Fellowship Admission Forms

What is Teams? 1

• What is Teams?

How to Join Teams 5

• Meetings
• Join a meeting without a Teams Account
• Joining Live Events in Teams
• Teams Navigation Explained
• Microsoft Teams Interview and Online Invitation

File Management Teams 1

• File Management in Teams

How to use Lobby Function in Teams 1

• How to amend lobby settings in Microsoft Teams

Calls In Teams 1

• Calls in Teams

Help Videos for Teams 1

• Videos to Help using Teams:

Accessing Teams Via Browser 1

• Accessing Teams Via Browser

Overview of Teams and Channels 1

• Overview of Teams and Channels

Brightspace 6

• How do I access Brightspace?
• Where can I find my online Courses?
• How do I download my certificate of completion?
• What should I do if I lose my Certificate?
• I've booked an online course. When can I start it?

View all 6

About Brightspace 1

• About Brigtspace

Top Tips for Using Brightspace 1

• Top Tips Brightspace

Videos for Learners in Brightspace 1

• Brightspace Learner Videos

Heritage Centre RCPI 1

• Heritage Centre

Browsers 5

• Supported Internet Browsers
• What browser am I using?
• What is a cookie?
• Types of cookies used by RCPI
• Clearing the browser cache or history

Convene Meetings 3

• Convene App Setup Guide
• Convene Website Guide
• Need help with Convene?

FileSender - Transfer large files with ease 1

• What is FileSender

Medics & Associates 6

• What is my Personal Public Service Number (PPS)?
• How do I change my Address or Bank Account Details?
• Managing your tax
• How do I get Paid?
• How do I get my payslip?

View all 6

Keeping yourself safe online 1

• How to make sure that they are working securely and protecting valuable equipment and Information today

Tips for Staying Secure Working from Home 1

• Tips for staying secure when working from Home

Reporting & Data 1

• Reporting Request Template

Training Documents 1

• How to log an issue

Finance Forms 1

• Finance Information and Forms

International Training 1

• Uni buddy FAQ

Password Manager FAQs 1

• FAQs

Accredible - Digital Certificates 1

• Accredible - Digital Certificates