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01 8639721
Knowledge base
Important Notices
3D Secure authentication
3
3D Credit Card Security Changes
ePortfolio (Kaizen) will no longer be available on IE from 1st July 2020
RCPI App Closure
NIAC - National Immunisation Advisory Committee
1
NIAC - National Immunisation Advisory Committee
Virtual Learning Environment (Brightspace) does not display in IE
1
Virtual Learning Environment/ Brightspace not accessible on Microsoft Internet Browser (IE)
New Virtual Learning Environment Preparation
0
By 1 July 2019: Changes to Changes to payments for Associates of RCPI
1
Changes to payments for Associates of RCPI
College Account Information
How to Create an RCPI Account
1
Creating your RCPI Account
Usernames and Passwords
7
What is my username?
How do I get my password?
Where will the link to reset my password be sent?
I don't have access to my registered email account anymore. What should I do?
What are the minimum requirements for a password?
See all 7 articles
Membership & Fellowship
How do I Pay?
5
How can I pay my subscription?
When is my annual subscription due?
I have not paid my annual Membership fees – will my Membership continue?
How do I know how much I need to pay?
Can I pay monthly?
Multiple Subscriptions
6
I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?
I have College Fellowship (FRCPI) and Membership of the Institute of Obstetricians and Gynaecologists – how has my subscription bill changed?
I have a College Fellowship (FRPCI) and a Faculty Membership – has my subscription changed?
I have multiple Faculty Fellowships but not a College Fellowship (FRCPI) – has my subscription changed?
Dual Subscription Changes for FRCPI: will this affect my Faculty Fellowship(s) or Institute Membership?
See all 6 articles
Discounts on Subscriptions
4
Do I receive a discount if I’m retired?
Do I receive a discount if I live overseas?
I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?
I am retired and I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?
Benefits and Services of Membership and Fellowship
3
How do I access my journals?
How do I access the discount scheme?
How do I avail of the Student Leap Card?
Contact Membership Department
2
I have a question about my Membership/Fellowship fee
How do I contact the Membership Department?
Subs & Membership Questions
6
My Collegiate Membership has lapsed – how do I renew it?
Can I request a letter confirming my RCPI Membership or Fellowship?
How do I update my contact details?
Do I have to pay my annual Membership or Fellowship fees in order to access benefits and services?
Who can claim their subscriptions fee back?
See all 6 articles
Cancel Subscription
2
How do I cancel my Collegiate Membership?
How do I cancel my Fellowship?
Professional Competence and CPD Approval
ePortfolio (Kaizen)
17
What browsers does ePortfolio (Kaizen) work on?
ePortfolio (Kaizen) will no longer be available on IE from 1st July 2020
How to Create a ePortfolio (Kaizen) short cut
What is Kaizen?
How to access and navigate your ePortfolio (Kaizen) for Professional Competence?
See all 17 articles
Enrolling on PCS
13
What is Professional Competence?
Do I need to enrol on a Professional Competence Scheme?
I need help in choosing the correct scheme to enrol in
What happens if I do not renew my enrolment on a Professional Competence Scheme?
How do I renew my enrolment on a Professional Competence Scheme?
See all 13 articles
Understanding PCS Requirements
6
Understanding Professional Competence booklet
What must I do to meet my scheme requirements?
What PCS information will the Medical Council ask me for?
What are the 8 Domains of Good Professional Practice?
Why do I need to create a Personal Development Plan?
See all 6 articles
What to record for CPD
16
How many credits must I record each year?
How do I calculate CPD credits?
Can I carry CPD credits over to next year?
I had a lot of CPD credits last year, can I apply some of them to this year?
How can I claim credit for a Higher Medical Degree or PhD?
See all 16 articles
Understanding Audit
2
How to record Audit or Quality Improvement?
Do I have to Conduct an Audit every year?
Everything you need to know on Evidence
4
What evidence can I use for Internal CPD?
Do I need to keep evidence of my Personal Learning activities?
What evidence do I need for delivery of a talk or presentation to my colleagues, at Grand Rounds, for example?
What evidence do I need for delivering a lecture or presentation at an academic meeting/symposium, etc.?
Annual Verification
3
What do I need to know about annual verification?
How does annual verification work?
What must I do if I am selected for verification?
Annual Statements
5
What is an Annual Statement?
Why do I need an Annual Statement of Participation?
When are Annual Statements issued?
How to locate and print your Annual Statement
Why is there no “Verified” tick on my Annual Statement of Participation?
CPD Approval of Your Event
29
What is a Typical Educational Activity?
Is my event eligible?
Can a live webinar be approved?
What is External CPD?
How do I apply for CPD Approval?
See all 29 articles
Microsoft Teams
What is Teams?
1
What is Teams?
How to Access Teams?
1
How can I access Teams?
Teams Navigation
1
Teams Navigation Explained
Meetings Teams
1
Meetings
Join a Teams Meeting without an Account
1
Join a meeting without a Teams Account
File Management Teams
1
File Management in Teams
Joining Live Events
1
Joining Live Events in Teams
Calls In Teams
1
Calls in Teams
Help Videos for Teams
1
Videos to Help using Teams:
Multimedia & Video Conferencing
WebEx
0
Blueface?
1
How to have a conference using Blueface
Brightspace
Brightspace
6
How do I access Brightspace?
Where can I find my online Courses?
How do I download my certificate of completion?
What should I do if I lose my Certificate?
I've booked an online course. When can I start it?
See all 6 articles
About Brightspace
1
About Brigtspace
Top Tips for Using Brightspace
1
Top Tips Brightspace
Videos for Learners in Brightspace
1
Brightspace Learner Videos
Panopto
Panopto
2
Panopto
Panopto View,Create,Edit and Share
Eduroam - Educational Wifi Access
Where to Access Eduroam
1
Where can I access Eduroam
How to Access Eduroam
1
How to Access Eduroam
Eduroam Security
1
Eduroam Security
Trouble Shooting Access to Eduroam
1
Troubleshooting Issues Accessing Eduroam
Access to RCPI Guest WiFi
Access to RCPI Guest WiFi
1
Access to RCPI Guest WiFi
@Physicians Email
@Physicians Email
1
Accessing @Physicians Email outside the RCPI Website
Courses and Events
Booking
2
How do I book a Course/Event?
How do I cancel a booking?
Brightspace
1
Brightspace
Payment
4
How do I know how much I need to pay?
How do I pay for my Course/Event?
How do I pay my subscriptions?
I think I’m being charged an incorrect fee
Medical Training
Application FAQ's
1
Applications FAQ
Acronyms used in RCPI
1
Acronyms Used within RCPI
Browser and Compatibility For Kaizen
1
Browser and Compatibility
ePortfolio (Kaizen) for Trainees
13
Kaizen Video Guide for Trainees
Kaizen will no longer be available on IE from 1st July 2020
How to Create a Kaizen short cut
Accessing your new ePortfolio for the first time
Setting Up Kaizen/New Eportfolio to work offline
See all 13 articles
ePortfolio (Kaizen) for Trainers
7
Kaizen Video Guide for Trainers
Kaizen will no longer be available on IE from 1st July 2020
For Trainers - Completing a Form on Your Trainee’s Mobile Device
For Trainers - Completing a Form on Your Own Mobile Device
For Trainers - Viewing your New Dashboard and Trainees
See all 7 articles
Internet Services & Apps
Browsers
5
Supported Internet Browsers
What browser am I using?
What is a cookie?
Types of cookies used by RCPI
Clearing the browser cache or history
RCPI App
1
RCPI app closure
Eduroam
8
What is eduroam?
How visitors can connect to eduroam
How RCPI users can connect to eduroam from other institutions
Is eduroam safe?
Where can I eduroam?
See all 8 articles
Convene Meetings
3
Convene App Setup Guide
Convene Website Guide
Need help with Convene?
FileSender - Transfer large files with ease
1
What is FileSender
Payroll Support
Medics & Associates
6
What is my Personal Public Service Number (PPS)?
How do I change my Address or Bank Account Details?
Managing your tax
How do I get Paid?
How do I get my payslip?
See all 6 articles
Keeping IT Secure
Keeping yourself safe online
1
How to make sure that they are working securely and protecting valuable equipment and Information today
Tips for Staying Secure Working from Home
1
Tips for staying secure when working from Home
Examinations
Application Queries
1
Application Queries
Examination Format Queries
1
Exam Format Queries
Remote Invigilation
1
Remote Invigilation
Examination Results
1
Examination Results
RCPI Staff Support
Reporting & Data
0
Training Documents
1
How to log an issue
New Feature / Change Request
0
SPSS (Statistics Package for the Social Sciences)
SPSS (Statistics Package for the Social Sciences)
1
Statistical Package for the Social Sciences (SPSS) Access