RCPI Help Centre

3D Secure and Strong Customer Authentication Online Payments 2

• 3D Credit Card Security Changes
• Strong Customer Authentication for Online Card Payments

NIAC - National Immunisation Advisory Committee 1

• NIAC - National Immunisation Advisory Committee

Panopto No longer supporting IE 11 from 26th June 2021 1

• Panopto will be dropping support for Internet Explorer 11 effective June 26th, 2021.

Virtual Learning Environment (Brightspace) does not display in IE 1

• Virtual Learning Environment/ Brightspace not accessible on Microsoft Internet Browser (IE)

By 1 July 2019: Changes to Changes to payments for Associates of RCPI 0

Usernames and Passwords 10

• Creating your RCPI Account
• What are the minimum requirements for a password?
• Secure Password Generator
• Password/Login security
• What is my username?

View all 10

How to Change or Update your Address 1

• How to change or update your address

Examinations Calendar Opening and Closing Dates 1

• Examinations Calendar Opening and Closing Dates for Applications

What Location for Exam should I select? 1

• Should I apply for Ireland or International Examination?

Remote Invigilation 1

• Remote Invigilation

Changes to Entry MRCPI Part II Obstetrics and Gynaecology Criteria From March 2022 1

• Changes to Entry Criteria MRCPI Obstetrics and Gynaecology Part II Written

Application Queries 2

• Application Queries
• Examinations Calendar - Opening and Closing Dates for Examinations Applications

Who can attest a Qualifcation for Me? 1

• Who can attest a Qualification for Me?

Examination Format Queries 1

• Exam Format Queries

Examination Results 1

• Examination Results

Unsucessful Payments 1

• Unsucessful Payments

Successful Applications and Interviews 1

• Sucessful Applications and Interviews

Opening and Closing Dates Medical Training Applications 1

• Opening and Closing Dates for Medical Training Applications

How do I get my BST Certification? 1

• How do I get my BST Certification?

Applying for Basic Specialist Training 2

• Frequently Asked Questions for BST Basic Specialist Training Applications
• Acronyms Used within RCPI

Applying for Higher Specialist Training 1

• Applying for Higher Specialist Training - HST

Browser and Compatibility For Kaizen 1

• Browser and Compatibility

ePortfolio (Kaizen) for Trainees 13

• Kaizen Video Guide for Trainees
• Kaizen will no longer be available on IE from 1st July 2020
• How to Create a Kaizen short cut
• Accessing your new ePortfolio for the first time
• Setting Up Kaizen/New Eportfolio to work offline

View all 13

FAQ Courses 1

• FAQ Courses

How do I access recorded Events and Courses 1

• How can I access recorded Courses or Events

How do I obtain my certificate of attendance 1

• How do I obtain my certificate of attendance

I have booked a course how do I access the link? 1

• I have booked a course how do I access the link?

I have missed the workshop section of the course can I still get my certificate 1

• I have missed the workshop section of my course can I get my certificate

Payment 5

• How do I know how much I need to pay?
• How do I pay for my Course/Event?
• How do I pay my subscriptions?
• I think I’m being charged an incorrect fee
• Paying using CPD-SS Voucher Code

Brightspace 1

• Brightspace

Understanding Professional Competence 8

• What is Professional Competence?
• Understanding Professional Competence booklet
• Do I need to be enrolled on a Professional Competence Scheme?
• What must I do to meet Professional Competence requirements?
• What PCS information will the Medical Council ask about?

View all 8

Do you need to enrol? 7

• I'm in training, do I need to enrol on a Professional Competence?
• I'm on leave, do I need to enrol on Professional Competence Scheme?
• I'm retired, do I need to enrol on a Professional Competence Scheme?
• I don't see patients, do I need to enrol on a Professional Competence Scheme?
• Guide for Retired Doctors

View all 7

Professional Competence Fee 7

• How much is enrolment/renewal on a Professional Competence Scheme?
• What are the bank regulations for online payments?
• Can I pay my Professional Competence fee by direct debit?
• Can I pay my Professional Competence fee by invoice?
• Can I pay my Professional Competence fee over the phone?

View all 7

Enrolling on a Professional Competence Scheme 5

• Enrol on a Professional Competence Scheme
• I am on the General Division, what Scheme do I enrol in?
• How to choose a General Division Scheme
• I am on the Specialist Division, what Scheme do I enrol in?
• Faculty of Occupational Medicine General Division Professional Competence Scheme

Renewing your Professional Competence Enrolment 2

• Ready to renew for 2022-2023?
• What happens if I do not renew my enrolment on a Professional Competence Scheme?

Personal Development Plan 3

• Why do I need to create a Personal Development Plan?
• How to create a Personal Development Plan in your ePortfolio for Professional Competence
• How to get 5 CPD credits for your Personal Development Plan

Audit or Quality Improvement Project 15

• What you need to know about Audit/Quality Improvement
• Audit/Quality Improvement guide for Professional Competence
• Do I have to conduct an Audit every year?
• Audit/Quality Improvement Resources for Professional Competence
• Audit/Quality Improvement topics for Occupational Medicine

View all 15

Continuing Professional Development (CPD) 6

• What is Continuing Professional Development (CPD)?
• External CPD (Maintenance of Knowledge and Skills)
• Internal CPD (Practice Evaluation and Development)
• Personal Learning
• Research or Teaching CPD

View all 6

CPD - Evidence 9

• When you need to provide evidence of CPD activity
• What evidence can I use for Internal CPD?
• Do I need to keep evidence of my Personal Learning activities?
• What evidence do I need for delivery of a talk or presentation?
• Evidence for External CPD

View all 9

CPD - how to record 15

• How many credits must I record to meet PCS requirements?
• How do I calculate CPD credits?
• Can I carry CPD credits over to next year?
• I had a lot of CPD credits last year, can I apply some of them to this year?
• How can I claim credit for a Higher Medical Degree or PhD?

View all 15

Using ePortfolio (Kaizen) for Professional Competence 22

• What to do if your Kaizen form will not save
• Is it necessary to attach evidence documents to my ePortfolio forms?
• What browsers does ePortfolio (Kaizen) work on?
• What to do about duplicate records in Kaizen?
• How to Create a ePortfolio (Kaizen) short cut

View all 22

Annual Verification 3

• What do I need to know about annual verification?
• How does annual verification work?
• What must I do if I am selected for verification?

Annual Statements 4

• What is an Annual Statement?
• Why do I need an Annual Statement of Participation?
• When are Annual Statements issued?
• Why is there no “Verified” tick on my Annual Statement?

Professional Competence and GDPR 3

• General Data Protection Regulation and Medical Practice Guideline
• How long should I keep my Professional Competence records?
• Historic Data - What happens?

What to do if your are absent from practice 4

• What to do if you are absent from practice
• Protocol for doctors returning to work after a period of illness
• Protocol for doctors returning to work after a period of absence
• Sabbatical or extended leave and Professional Competence

About CPD Approval 16

• What is Continuing Professional Development (CPD)
• What is External CPD?
• What is a typical educational activity?
• What is the role of a Medical Organiser
• When should I apply for CPD Approval?

View all 16

What is eligible for CPD Approval and what is not? 7

• What types of educational activity are eligible for approval?
• How do I know if my educational activity is eligible for CPD approval?
• Is a live webinar eligible for approval?
• Does an online course attract CPD credit?
• What activities do not require CPD Approval?

View all 7

CPD Approval and Industry Sponsorship 3

• Is your educational activity sponsored?
• What do I do if my event is organised by or on behalf of an Industry Sponsor?
• Download a Conflict of Interest Disclosure Form

How to apply for CPD Approval for your educational activity 7

• Am I ready to apply?
• What must I include with my application?
• Complete an application form for CPD approval (required)
• Include a Medical Organiser Declaration (Required)
• Complete a Remittance Advice Form

View all 7

After Approval - what you need to do 6

• Provide evidence of participation in your educational activity
• What about the presenters/speakers at my event?
• Submit a Post Event Report
• Material to keep after CPD approval
• What must I do if there are changes after approval has been issued?

View all 6

How do I Pay? 5

• How can I pay my subscription?
• When is my annual subscription due?
• I have not paid my annual Membership fees – will my Membership continue?
• How do I know how much I need to pay?
• Can I pay monthly?

Benefits and Services of Membership and Fellowship 4

• Benefits of Collegiate Membership
• Benefits of Fellowship
• How do I access the discount scheme?
• How do I avail of the Student Leap Card?

Unsucessful Online Payments 1

• Unsuccessful Online Payments

Multiple Subscriptions 6

• I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?
• I have College Fellowship (FRCPI) and Membership of the Institute of Obstetricians and Gynaecologists – how has my subscription bill changed?
• I have a College Fellowship (FRPCI) and a Faculty Membership – has my subscription changed?
• I have multiple Faculty Fellowships but not a College Fellowship (FRCPI) – has my subscription changed?
• Dual Subscription Changes for FRCPI: will this affect my Faculty Fellowship(s) or Institute Membership?

View all 6

Discounts on Subscriptions 4

• Do I receive a discount if I’m retired?
• Do I receive a discount if I live overseas?
• I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?
• I am retired and I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?

Contact Membership Department 2

• I have a question about my Membership/Fellowship fee
• How do I contact the Membership Department?

Subs & Membership Questions 6

• My Collegiate Membership has lapsed – how do I renew it?
• Can I request a letter confirming my RCPI Membership or Fellowship?
• How do I update my contact details?
• Do I have to pay my annual Membership or Fellowship fees in order to access benefits and services?
• Who can claim their subscriptions fee back?

View all 6

Cancel Subscription 2

• How do I cancel my Collegiate Membership?
• How do I cancel my Fellowship?

What is Teams? 1

• What is Teams?

How to Join Teams 5

• Meetings
• Join a meeting without a Teams Account
• Joining Live Events in Teams
• Teams Navigation Explained
• Microsoft Teams Interview and Online Invitation

File Management Teams 1

• File Management in Teams

How to use Lobby Function in Teams 1

• How to amend lobby settings in Microsoft Teams

Calls In Teams 1

• Calls in Teams

Help Videos for Teams 1

• Videos to Help using Teams:

Accessing Teams Via Browser 1

• Accessing Teams Via Browser

Microsoft Teams 1

• Mircosoft Teams

Brightspace 6

• How do I access Brightspace?
• Where can I find my online Courses?
• How do I download my certificate of completion?
• What should I do if I lose my Certificate?
• I've booked an online course. When can I start it?

View all 6

About Brightspace 1

• About Brigtspace

Top Tips for Using Brightspace 1

• Top Tips Brightspace

Videos for Learners in Brightspace 1

• Brightspace Learner Videos

Panopto 2

• Panopto
• Panopto View,Create,Edit and Share

Where to Access Eduroam 1

• Where can I access Eduroam

How to Access Eduroam 1

• How to Access Eduroam

Eduroam Security 1

• Eduroam Security

Trouble Shooting Access to Eduroam 1

• Troubleshooting Issues Accessing Eduroam

Access to RCPI Guest WiFi 1

• Access to RCPI Guest WiFi

@Physicians Email 1

• Accessing @Physicians Email outside the RCPI Website

Browsers 5

• Supported Internet Browsers
• What browser am I using?
• What is a cookie?
• Types of cookies used by RCPI
• Clearing the browser cache or history

RCPI App 1

• RCPI app closure

Eduroam 8

• What is eduroam?
• How visitors can connect to eduroam
• How RCPI users can connect to eduroam from other institutions
• Is eduroam safe?
• Where can I eduroam?

View all 8

Convene Meetings 3

• Convene App Setup Guide
• Convene Website Guide
• Need help with Convene?

FileSender - Transfer large files with ease 1

• What is FileSender

SPSS (Statistics Package for the Social Sciences) 1

• Statistical Package for the Social Sciences (SPSS) Access

Medics & Associates 6

• What is my Personal Public Service Number (PPS)?
• How do I change my Address or Bank Account Details?
• Managing your tax
• How do I get Paid?
• How do I get my payslip?

View all 6

Keeping yourself safe online 1

• How to make sure that they are working securely and protecting valuable equipment and Information today

Tips for Staying Secure Working from Home 1

• Tips for staying secure when working from Home

Reporting & Data 0

Training Documents 1

• How to log an issue

New Feature / Change Request 0

Fellowship Admission Forms 1

• Fellowship Admission Forms