RCPI Help Centre

1. Enter your mobile phone number and select the Multi-Factor Authentication method you prefer

Multi-factor authentication (MFA) adds another level of security to your account.
The 2 options are to use your email to receive a verification code, or to set up an authenticator app (such as Microsoft Authenticator) on your smartphone.

** We would recommend you use the Authenticator method**

2. Once you have entered these details click 'Create'

Depending on the MFA option that you selected you will see different options. 

3. Download the Microsoft Authenticator App on your smartphone (available on the App Store and Google Play). 

  For Android devices please use Microsoft Authenticator - Apps on Google Play 

  For Apple IOS please use Microsoft Authenticator on the App Store 

4. If you selected the RECOMMENDED Authenticator option, you will be shown a QR code that you can scan with your smartphone camera or with the authenticator app of your choice smartphone.

If you are on a Mobile device and can’t scan the code, select the ‘Can’t scan? Try this’ option. 

You will need to download an Authenticator App if you have not already done so 

Once you have scanned the QR and setup the authentication profile on your phone, please click continue and enter the code that appears in the field displayed. Please note that the below is a sample code.

4. If you selected Email, you will see an option to receive a code via email. 

If you select Send Code, you will receive an email with a code that you can enter in the field that has appeared. 

5. Once you have completed the MFA step your account will be created in RCPI and your RCPI ID will be generated 

6. The Continue button will appear when ready to proceed. Click continue once it becomes available