Login queries and Password resets

What is the IAM Login experience
What? We are implementing a new User Identity Management Solution which aims to provide a robust, user-friendly identity management service with a single ...
Wed, 4 Dec, 2024 at 3:55 PM
I have an existing RCPI account, what do I need to do to verify my account and set up MFA?
If you are an existing RCPI account holder please follow these steps: Visit www.rcpi.ie and select ‘My account’ Select the forgot your password opti...
Tue, 17 Dec, 2024 at 10:45 AM
Why do I need to verify my email address?
Verifying your email address is an important step in ensuring the security and validity of your RCPI account. It serves several purposes: 1. Confirming ...
Wed, 4 Dec, 2024 at 3:56 PM
How do I reset my password?
To reset your Password: Navigate to the RCPI login screen Click 'Forgot your password?' under the password field You will be asked if you hav...
Fri, 20 Dec, 2024 at 9:44 AM
What is a valid password?
Passwords must contain between 10 and 64 characters. Your password must have at least 3 of the following: •    a lowercase letter •    an uppercase let...
Wed, 4 Dec, 2024 at 3:56 PM
How do I log in to RCPI with MFA?
To log in to your RCPI account, visit www.rcpi.ie and select the login option. Enter your account details and click on sign in. Depending on the MFA opti...
Wed, 4 Dec, 2024 at 3:56 PM
Who do I contact if I am having issues logging in?
If you are having login issues, you can choose one of the options below. Please note if you have used a social media account to login, we will be unable to ...
Wed, 4 Dec, 2024 at 3:56 PM
The system will not accept my email address why?
1.    Check there are no typos in the entry. 2.    Check there are no spaces at the beginning or the end of the entry 3.    You may already have an accoun...
Wed, 4 Dec, 2024 at 3:56 PM
If I change mobile/upgrade how does authentication work?
To reset your MFA method, please contact [email protected]
Wed, 4 Dec, 2024 at 3:56 PM
How can I reset my MFA method?
To reset your MFA method, please contact [email protected]
Wed, 4 Dec, 2024 at 3:56 PM