The "503 Service Unavailable" error suggests that access to the CPDValet platform may be blocked by the hospital’s local IT network or firewall. This can happen if the platform is not recognized as a trusted application.
Recommended Action:
Contact your local hospital IT department and request that they review the firewall settings and whitelist the CPDValet platform domain to allow access
In the meantime, you can continue accessing CPDValet via the mobile app, which is available on both Android (Google Play Store) and iOS (Apple App Store). This may provide a more immediate workaround while network restrictions are being resolved.
If further technical details are required for the hospital’s IT team, feel free to let us know — we’re happy to assist.
Download the CPDValet app here:
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