The "503 Service Unavailable" error suggests that access to the CPDValet platform may be blocked by the hospital’s local IT network or firewall. This can happen if the platform is not recognized as a trusted application.


Recommended Action:
Contact your local hospital IT department and request that they review the firewall settings and whitelist the CPDValet platform domain to allow access


In the meantime, you can continue accessing CPDValet via the mobile app, which is available on both Android (Google Play Store) and iOS (Apple App Store). This may provide a more immediate workaround while network restrictions are being resolved.



If further technical details are required for the hospital’s IT team, feel free to let us know — we’re happy to assist.


Download the CPDValet app here:

Google Play for Android

App Store for iPhone


Related articles:

What is CPD Valet?

How to access CPD Valet for Professional Competence

Logging in to RCPI Services

CPDValet - videos for mobile app

CPDValet - videos for web