RCPI Help Centre
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01 8639721
Knowledge base
Important Notices
Kaizen name Change to risr
1
Kaizen is changing it's name to risr
3D Secure and Strong Customer Authentication Online Payments
2
3D Credit Card Security Changes
Strong Customer Authentication for Online Card Payments
Account Management and Login FAQ
0
New RCPI Website
New RCPI Website
3
Accessing Online Services on New Website
Change Address and Contact Email
Logout Website
(NIAC) National Immunsation Advisory Committee
(NIAC) National Immunsation Advisory Committee
1
(NIAC) National Immunsation Advisory Committee
College Account and Password Information
Usernames and Passwords
9
Creating your RCPI Account
What are the minimum requirements for a password?
Secure Password Generator
Password/Login security
What is my username?
View all 9
How to Change or Update your Address
1
How to change or update your address
IAM
1
Multi-Factor Authentication (MFA)
Examinations
Examinations Cancellation Policies
1
RCPI » Cancellation and Policies and Procedures
Examinations Calendar Opening and Closing Dates for Applications
2
Examinations Calendar Opening and Closing Dates for Applications
Examinations Fees
What Location for Exam should I select?
0
Remote Invigilation
1
Remote Invigilation
Changes to Entry MRCPI Part II Obstetrics and Gynaecology Criteria From March 2022
1
Changes to Entry Criteria MRCPI Obstetrics and Gynaecology Part II Written
Application Queries
2
Application Queries
Examinations Calendar - Opening and Closing Dates for Examinations Applications
Who can attest a Qualification for Me?
1
Who can attest a Qualification for Me?
Examination Format Queries
1
Exam Format Queries
Examination Results
1
Examination Results
Unsucessful Payments
1
Unsucessful Payments
Medical Training
Successful Applications and Interviews
1
Sucessful Applications and Interviews
BST Swaps and Certification
3
How do I get my BST Certification?
If a Trainee is seeking BST certification ahead of application for HST, but is missing mandatory courses:
BST Official Swap Request
Applying for Basic Specialist Training
2
Frequently Asked Questions for BST Basic Specialist Training Applications
Acronyms Used within RCPI
Applying for Higher Specialist Training
1
Applying for Higher Specialist Training - HST
Browser and Compatibility For risr (Kaizen)
1
Browser and Compatibility
ePortfolio risr (Kaizen) for Trainees
15
Kaizen name change to risr
risr (Kaizen) Video Guide for Trainees
risr (Kaizen) will no longer be available on IE from 1st July 2020
How to Create a risr (Kaizen) short cut
Accessing your new ePortfolio for the first time
View all 15
Using the OBE Curriculum
4
Using the OBE Curriculum - Guidance for BST Trainees
Using the OBE Curriculum - Guidance for BST Trainers
Using the OBE Curriculum - Guidance for HST Trainees
Using the OBE Curriculum - Guidance for HST Trainers
SDR
SDR
1
Specialist Division of the Register
SPSS (Statistics Package for the Social Sciences)
SPSS (Statistics Package for the Social Sciences)
1
Statistical Package for the Social Sciences (SPSS) Access
Courses
FAQ Courses
1
FAQ Courses
How do I access recorded Courses
1
How can I access recorded Courses
How do I obtain my certificate of attendance
1
How do I obtain my certificate of attendance
I have booked a course how do I access the link?
1
I have booked a course how do I access the link?
I have missed the workshop section of the course can I still get my certificate
1
I have missed the workshop section of my course can I get my certificate
Payment
5
How do I know how much I need to pay?
How do I pay for my Course/Event?
How do I pay my subscriptions?
I think I’m being charged an incorrect fee
Paying using CPD-SS Voucher Code
Brightspace
1
Brightspace
Quality Improvement (Education Dept.)
0
BST Taught Programme
1
BST Taught Programme FAQ
HST Taught Programme
1
HST Taught Programme FAQs
Events
Events
3
FAQ Events
When I book my Event where can I access the event?
When accessing my event were will my verification code be sent?
How do I login to my event
3
Verification Code
Where is the link to Login?
How to Join Session?
Access event recordings
1
How do I access Event Recordings in Cvent?
Professional Competence
Understanding Professional Competence
9
What is Professional Competence?
What must I do to meet Professional Competence requirements?
I am enrolled on a Professional Competence scheme, what's next?
What PCS information will the Medical Council ask about?
I am new to medical practice in Ireland, what do I need to know?
View all 9
Do you need to enrol?
9
Do I need to be enrolled on a Professional Competence Scheme?
I'm in training, do I need to enrol on a Professional Competence?
I'm on leave, do I need to enrol on Professional Competence Scheme?
I'm retired, do I need to enrol on a Professional Competence Scheme?
I don't see patients, do I need to enrol on a Professional Competence Scheme?
View all 9
Professional Competence Fee
7
How much is enrolment/renewal on a Professional Competence Scheme?
What are the bank regulations for online payments?
Can I pay my Professional Competence fee by direct debit?
Can I pay my Professional Competence fee by invoice?
Can I pay my Professional Competence fee over the phone?
View all 7
Enrolling on a Professional Competence Scheme
11
Enrol on a Professional Competence Scheme
I am on the General Division, what Scheme do I enrol in?
I am on the Specialist Division, what Scheme do I enrol in?
Apply to enrol on the Faculty of Occupational Medicine General Division Scheme
Apply to enrol on the Faculty of Paediatrics General Division Scheme
View all 11
Renewing your Professional Competence Enrolment
2
Ready to renew for 2024-2025?
What happens if I do not renew my enrolment on a Professional Competence Scheme?
Personal Development Plan
6
Why do I need to create a Personal Development Plan?
How to create a Personal Development Plan
How to get 5 CPD credits for your Personal Development Plan
What is the Learning Needs Survey?
Download the Personal Development Plan Guide
View all 6
Audit or Quality Improvement Project
16
What you need to know about Audit/Quality Improvement
Audit/Quality Improvement guide for Professional Competence
Do I have to conduct an Audit every year?
Audit/Quality Improvement Resources for Professional Competence
Audit/Quality Improvement topics for Occupational Medicine
View all 16
Continuing Professional Development (CPD)
23
What is Continuing Professional Development (CPD)?
How many credits must I record to meet PCS requirements?
External CPD (Maintenance of Knowledge and Skills)
Internal CPD (Practice Evaluation and Development)
Personal Learning
View all 23
CPD - Evidence
10
When you need to provide evidence of CPD activity
Evidence for CPD
What evidence can I use for External CPD?
What evidence can I use for Internal CPD?
Do I need to keep evidence of my Personal Learning activities?
View all 10
Using ePortfolio for Professional Competence
25
What is risr/advance (Kaizen)?
How to access ePortfolio for Professional Competence
How to add CPD to your ePortfolio
How to record an Audit or Quality Improvement Project
How to enter dates correctly
View all 25
Annual Statements
5
What is an Annual Statement?
Why do I need an Annual Statement of Participation?
When are Annual Statements issued?
Why is there no “Verified” tick on my Annual Statement?
I updated my ePortfolio but my Annual Statement hasn't changed?
Annual Verification
4
What do I need to know about annual verification?
How does annual verification work?
What must I do if I am selected for verification?
Download: How to Prepare for the Annual Verification Process
What to do if you are absent from practice
6
What to do if you are absent from practice
Protocol for doctors returning to work after a period of illness
Protocol for doctors returning to work after a period of absence
Sabbatical or extended leave and Professional Competence
How to record an Absence from Practice
View all 6
Professional Competence and GDPR
6
General Data Protection Regulation and Medical Practice Guideline
How long should I keep my Professional Competence records?
Historic Data - What happens?
How long should records/evidence be kept for?
How to download your data from risr (Kaizen)
View all 6
New Framework commencing 1 May 2025
0
CPD Approval
About CPD Approval
19
What is Continuing Professional Development (CPD)
What is External CPD?
What is a typical educational activity?
What is the role of a Medical Organiser
When should I apply for CPD Approval?
View all 19
What is eligible for CPD Approval and what is not?
8
What types of educational activity are eligible for approval?
How do I know if my educational activity is eligible for CPD approval?
Is a live webinar eligible for approval?
Does an online course attract CPD credit?
What activities do not require CPD Approval?
View all 8
CPD Approval and Industry Sponsorship
3
Is your educational activity sponsored?
What do I do if my event is organised by or on behalf of an Industry Sponsor?
Download a Conflict of Interest Disclosure Form
How to apply for CPD Approval for your educational activity
7
Am I ready to apply?
What must I include with my application?
Complete an application form for CPD approval (required)
Include a Medical Organiser Declaration (Required)
Download and complete a Remittance Advice Form for your CPD assessment fee
View all 7
After Approval - what you need to do
6
Provide evidence of participation in your educational activity
What about the presenters/speakers at my event?
Submit a Post Event Report
Material to keep after CPD approval
What must I do if there are changes after approval has been issued?
View all 6
CPDSS
CPDSS
1
CPD-SS
Membership & Fellowship
How do I Pay?
5
How can I pay my subscription?
When is my annual subscription due?
I have not paid my annual Membership fees – will my Membership continue?
How do I know how much I need to pay?
Can I pay monthly?
Benefits and Services of Membership and Fellowship
3
Benefits of Collegiate Membership
Benefits of Fellowship
How do I avail of the Student Leap Card?
Unsucessful Online Payments
1
Unsuccessful Online Payments
Multiple Subscriptions
6
I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?
I have College Fellowship (FRCPI) and Membership of the Institute of Obstetricians and Gynaecologists – how has my subscription bill changed?
I have a College Fellowship (FRPCI) and a Faculty Membership – has my subscription changed?
I have multiple Faculty Fellowships but not a College Fellowship (FRCPI) – has my subscription changed?
Dual Subscription Changes for FRCPI: will this affect my Faculty Fellowship(s) or Institute Membership?
View all 6
Discounts on Subscriptions
4
Do I receive a discount if I’m retired?
Do I receive a discount if I live overseas?
I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?
I am retired and I have College Fellowship (FRCPI) and a Faculty Fellowship – how has my subscription bill changed?
Contact Membership Department
2
I have a question about my Membership/Fellowship fee
How do I contact the Membership Department?
Subs & Membership Questions
6
My Collegiate Membership has lapsed – how do I renew it?
Can I request a letter confirming my RCPI Membership or Fellowship?
How do I update my contact details?
Do I have to pay my annual Membership or Fellowship fees in order to access benefits and services?
Who can claim their subscriptions fee back?
View all 6
Cancel Subscription
2
How do I cancel my Collegiate Membership?
How do I cancel my Fellowship?
Fellowship Nomination
How to Become a Fellow
1
Fellowship Nomination
Fellowship Admission Forms
1
Fellowship Admission Forms
Microsoft Teams
What is Teams?
1
What is Teams?
How to Join Teams
5
Meetings
Join a meeting without a Teams Account
Joining Live Events in Teams
Teams Navigation Explained
Microsoft Teams Interview and Online Invitation
File Management Teams
1
File Management in Teams
How to use Lobby Function in Teams
1
How to amend lobby settings in Microsoft Teams
Calls In Teams
1
Calls in Teams
Help Videos for Teams
1
Videos to Help using Teams:
Accessing Teams Via Browser
1
Accessing Teams Via Browser
Overview of Teams and Channels
1
Overview of Teams and Channels
Brightspace
Brightspace
6
How do I access Brightspace?
Where can I find my online Courses?
How do I download my certificate of completion?
What should I do if I lose my Certificate?
I've booked an online course. When can I start it?
View all 6
About Brightspace
1
About Brigtspace
Top Tips for Using Brightspace
1
Top Tips Brightspace
Videos for Learners in Brightspace
1
Brightspace Learner Videos
Eduroam - Educational Wifi Access
Where to Access Eduroam
1
Where can I access Eduroam
How to Access Eduroam
1
How to Access Eduroam
Eduroam Security
1
Eduroam Security
Trouble Shooting Access to Eduroam
1
Troubleshooting Issues Accessing Eduroam
Heritage Centre
Heritage Centre RCPI
1
Heritage Centre
Access to RCPI Guest WiFi
Access to RCPI Guest WiFi
1
Access to RCPI Guest WiFi
Internet Services
Browsers
5
Supported Internet Browsers
What browser am I using?
What is a cookie?
Types of cookies used by RCPI
Clearing the browser cache or history
Convene Meetings
3
Convene App Setup Guide
Convene Website Guide
Need help with Convene?
FileSender - Transfer large files with ease
1
What is FileSender
Payroll Support
Medics & Associates
6
What is my Personal Public Service Number (PPS)?
How do I change my Address or Bank Account Details?
Managing your tax
How do I get Paid?
How do I get my payslip?
View all 6
Keeping IT Secure
Keeping yourself safe online
1
How to make sure that they are working securely and protecting valuable equipment and Information today
Tips for Staying Secure Working from Home
1
Tips for staying secure when working from Home
RCPI Staff Support
Reporting & Data
1
Reporting Request Template
Training Documents
1
How to log an issue
Finance Forms
Finance Forms
1
Finance Information and Forms
International Training
International Training
1
Uni buddy FAQ
Password Manager
Password Manager FAQs
1
FAQs